Terms & Conditions

At Andrew Isles Natural History Bookshop we offer professional and prompt service to all our customers. We guarantee the quality of our books and ensure that all orders are packed to the highest standard. However, any item can be returned within 14 days of receipt if not as described. See below for details.

We are members of ANZAAB (Australian and New Zealand Association of Antiquarian booksellers) and ILAB (International League of Antiquarian Booksellers).

Returns

Customers may wish to return a title for any of the following reasons.

* the book is not as described.
* the book has been damaged in transit.
* the book is defective e.g. misbound or missing pages.

Please contact us if you wish to return a title for any of the above reasons.

On rare occasions books may be lost in transit. If you have a concern please contact us as soon as possible. Our packing is of the highest standard and it is rare for transit damage to be attributed to faulty packing.