Postage/Freight

QUESTIONS

ANSWERS

What are your POSTAGE/FREIGHT options and rates, and expected DELIVERY TIMES?

We offer efficient and secure delivery of parcels world-wide at reasonable cost to our customers. It is not our intention to profit from freight charges - our rates are calculated at average cost.

Rates within Australia

Parcels within Australia are sent via Australia Post.

Regular Post:

  • Parcels up to 5kg - AU$9.00
  • Parcels up to 10kg - AU$14.00
  • Parcels over 10kg - rate calculated at cost via our shopping cart (or contact us for a quote)

Receipted delivery is available for an additional AU$3.00

Express Post:

  • Parcels up to 2.5kg - AU$15.00
  • Parcels 2.5kg - 4.5kg - AU$25.00
  • Parcels over 4.5kg - QUOTE - rate will be calculated by a staff member once order is received

We will endeavour to dispatch all express post orders received by 12noon on the same day. Orders received after this time will be sent on the next working day.

Please note, the above express post rates are for parcels sent to east-coast capital cities. We reserve the right to requote for express post parcels. 

Overseas Rates

We use the following averaged rates for overseas parcels. Our carrier is Quantium and we are able to offer Airmail rates which are significantly cheaper than the old Airmail rates and in most cases cheaper than the old Economy Air rates. While we recommend Airmail, surface mail and other freight options are available where appropriate. Please just contact us for a quote.

 

  Book Weight  New Zealand ASIA/PAC USA/UK EUROPE ROW
  0.0 - 0.69 Kg  $11.00  $22.00  $25.00  $28.00  $28.00
Average one book parcel: 0.7 - 1.49 Kg  $17.00  $27.00  $28.00  $30.00  $48.00
Average larger parcel: 1.5 - 2.29 Kg  $25.00  $49.00  $57.00  $68.00  $72.00
  2.3 - 2.99 Kg  $29.00  $60.00  $69.00  $78.00  $82.00
  3.0 - 4.99 Kg  $36.00  $85.00  $98.00  $105.00  $115.00
  > 5 Kg QUOTE QUOTE QUOTE QUOTE QUOTE


Please note Airmail is now trackable and parcels sent by this method are at the buyers risk, however we rarely encounter problems. Airmail parcels usually takes 2-4 weeks to arrive. Express Courier services taking 3-5 business days are also available, please ask for a quote.

We reserve the right to recalculate freight at cost for heavy items, multi-volume sets and journals or bargain books.

Delivery Times

Delivery times are approximate and exclude weekends, however usually parcels will be delivered within the time quoted. Please note that during peak periods there can be delays and if you require your parcel delivered by a certain date please advise when placing the order. URGENT deliveries within Australia can be sent by EXPRESS POST. Please contact us for details. For urgent delivery overseas or expensive items we recommend Premium Parcel or Spring Courier. Please advise us when placing your order if urgent delivery is required.

Postage consolidation is available for libraries and customers who buy regularly and in quantity. For details please read below.

Please contact us with any queries.

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Is EXPRESS POST available for any destination?

Express Post is a service offered by Australia Post. Australia Post advises that "The Express Post network covers 80% of Australian business addresses, private addresses and post offices boxes". For addresses outside the Express Post network deliveries "will receive the fastest possible delivery using existing transport links". For full details of the Express Post service and to check if your address falls within the delivery network please follow this link.

PLEASE NOTE: As mentioned above we will endeavour to dispatch all express post orders received by 12noon on the same day. Orders received after this time will be sent on the next working day.

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Do you offer a SPECIAL FREIGHT SERVICE for large orders or regular customers?

We offer efficient and secure delivery of parcels world-wide at reasonable cost to our customers. It is not our intention to profit from freight charges, which are calculated at cost. However, to assist in minimising postage costs we offer a postage consolidation or bulk freight service. While this service is primarily for libraries and institutions, it is also available to customers who buy regularly and in quantity. Under such an arrangement we would process your order as usual and then hold your books awaiting further orders. We would then send your parcel once a certain weight or time frame has been reached, 5kg or once a month for example. If you are interested in this service please contact us and mention "Postage Consolidation" in the subject line.

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